Liz Burton Resume

Freelance Web Development/Consulting Projects

9 Miles East Farm, Saratoga Springs, NY

Providing technical assistance with the company’s website, catering site, and email marketing:

Seniors Outdoors, Durango, CO

Appledore Island Migration Station, Appledore Island, ME

Work Experience

Technical Coaching Fellow Flatiron SchoolJan 2019 - presentNew York, NY

Assist online Software Engineering students by helping with debugging, answering technical questions, explaining programming concepts and troubleshooting environment issues.

User Experience Researcher Constant ContactOct 2013 - Feb 2016Waltham, MA

As a researcher embedded in the UX department, I collaborated with product teams to plan and conduct a wide range of research studies.

Major projects:

  • ongoing evaluations of the new mobile app, including wants and needs analysis of functionalities being considered as well as usability tests of prototype and coded versions of the app;
  • multiple iterations of usability studies of the company's next-generation email editor;
  • a contextual inquiry study that took an in-depth look at the unique needs of the company's non-profit customers; and
  • a large diary study examining how best to support customers as they transitioned to the new version of the email editor.

Methods used:

  • Usability tests (moderated and unmoderated; in-person and remote)
  • Longitudinal research (diary study)
  • Contextual inquiry
  • Card sorts
  • Tree tests
  • Focus groups
  • Interviews
  • Surveys
  • Brainstorming techniques
  • Proof of concept studies

Research AssociateUser Experience Center (UXC), Bentley UniversityJan 2012 - May 2013Waltham, MA

While a student in Bentley's HFID Master's program, I worked alongside the UX Consultants to conduct and support usability tests, expert reviews and eye tracking studies for a range of client companies.


  • Banking and Financial Services
  • Healthcare
  • Websites and E-Commerce
  • Interactive Agencies and Consultants

Study methods:

  • Usability testing:
    • Websites and applications
    • Live code and prototype
    • Desktop and mobile
    • In-person and remote
  • Expert review
  • Heuristic evaluation
  • Eye tracking studies
  • Survey research

UX Publications & Presentations

Prior Work Experience

PsychometricianMeasured Progress2002 - 2011Dover, NH

Member of a psychometric team that was responsible for the technical statistical analyses of large-scale standardized assessment programs.

Director of AssessmentAurora Public Schools1996 - 2002Aurora, CO

Coordinated district-wide assessment and program evaluation for a large, urban school district.

Adjunct FacultyUniversity of Colorado - Denver1993 - 1996Denver, CO

Taught graduate level statistics and educational measurement courses.